Manager, Credit And Collection
Overall rating: (N/A)
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Directs and coordinates activities of workers engaged in
conducting credit investigations and collecting delinquent
accounts of customers: Assigns workers, directly or through
subordinate supervisors, responsibility for investigating and
verifying financial status and reputation of prospective
customers applying for credit, preparing documents to
substantiate findings, and recommending rejection or approval of
applications. Establishes credit limitations on customer
acocunt. Assigns responsibility for investigation of fraud cases
and possible legal action and collection for worthless chekcs
and delinquent bills. Reviews collection reports to ascretain
status of collections-and-balances outstanding and to evaluate
effectiveness of current collection policies and procedures.
Audits delinquent acocunts considered to be uncollectible to
ensure maximum efforts have been taken before assigning bad-debt
status to account. Coordinates with others, icnluding personnel
in company branches and credit card companies, to exchange
information and update controls. May submit delinquent accounts
to attorney or outside agency for collection. May compile and
analyze statistical data on fraudulent use of credit cards to
develop procedures designed to deter or prevent use of cards.
May specialize in credit and collection activities for credit
cards and be designated Manager, Credit Card Operations (any
industry).
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Manager, Credit And Collection
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